No, you can purchase from our web site without creating an account. This is called shopping as a “Guest”. However, setting up an account with us does offer some advantages with a register account, you can:

  1. Review your pending orders and your purchase history
  2. Track your pending orders
  3. Save time and streamline your checkout process
  4. Manage your address book and email settings
  5. Potentially qualify for special promotions
  6. Avail of future services that will be created will be for registered users only

Don’t worry that is quite common, just click on the forgot password link by clicking here and follow the directions, need more assistance? Feel free to contact us at by filling in the Contact Us ..

It is an on site feature that you can use to save products you frequently reorder, schedule email reminders, or to send gift ideas to friends & family. You can view your Wishlist at any time by clicking on the “My Wish List” link at the top of the page, just make sure you are signed in.

Khalil AlBanna is dedicated to offering the highest levels of quality and service. We will be happy to refund or exchange any item(s)* that you are not completely satisfied with, as long as they are returned in an unused condition and in their original packaging, within 15 days of receipt of your order with a copy of the Invoice. Items can be returned to any Pottery Barn store.

Please visit our Terms & Conditions Of Sale page for full details.